Responsible Gaming

Downstream Casino Resort is fully committed to the highest level of ethical and responsible policies and procedures in our gaming practices. To promote responsible gaming, Downstream Casino Resort will:

• Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
• Provide information to our employees about resources for assistance with problem gaming
• Provide information to our patrons, through a variety of methods both at our casino and on our website, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
• Provide our patrons who feel they may have a problem the option of enrolling in our Self-Limit Access Program, which will cancel their access to our promotional mailings and casino services such as credit, Players Club privileges and check-cashing for as long a time period as they desire
• Serve alcoholic beverages responsibly
• Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
• Advertise responsibly
• Fund responsible gaming research

Warning Signs of Problem Gaming:

• Gambling to escape worry
• Gambling to get money to solve financial difficulties
• Feeling unable to stop playing, regardless of winning or losing
• Often gambling until your last dollar is gone
• Neglecting your family because of gambling

If you feel you need help, please call the 24-hour confidential national hotline: 1-800-GAMBLER (426-2437) Text: 800GAM or visit ncpgambling.org/help-treatment/chat/